Privacy Policy

Last Updated: 15 May 2023

Welcome to Smiffys Store! At cheappartywearuk.com, we value your privacy as much as we value the magical experiences our costumes create. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Our store specializes in providing high-quality costumes and accessories for families, cosplay enthusiasts, and party-goers worldwide. We’re committed to protecting your personal information with the same care and attention we put into crafting our magical products.

1. Information We Collect

To provide you with the best shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information, or other payment method details.
• Demographic Information: Age range, language preferences, and location to better tailor our product offerings.
• Technical Information: IP address, browser type, device information, and pages visited on our site.
• Communication Data: Records of correspondence when you contact our customer support team.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for costumes, masks, wigs, and toy weapons
• Provide customer support and respond to your inquiries
• Personalize your shopping experience with product recommendations
• Send you promotional materials (only with your consent)
• Improve our website, products, and services
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal to securely process your transactions
• Shipping Partners: To deliver your orders to your doorstep (excluding remote areas and parts of Asia due to logistical constraints)
• Service Providers: Companies that help us with marketing, analytics, and website functionality
• Legal Authorities: When required by law or to protect our rights and the safety of our customers

All third-party partners are required to maintain appropriate security measures and use your information only for the services they provide.

4. Data Storage and Security

Your data is stored on secure servers with appropriate technical and organizational measures in place to protect it. We use industry-standard encryption technology (SSL) to safeguard your financial information during transactions.

While we implement robust security measures, no electronic transmission or storage method is 100% secure. We continuously review and enhance our security practices to protect your information.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Your Rights

As our valued customer, you have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information (subject to legal requirements)
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time
• Data portability (receiving your data in a structured, machine-readable format)

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most magical online experiences, our website uses cookies and similar technologies to:

• Remember your preferences and shopping cart items
• Analyze website traffic and user behavior to improve our services
• Deliver targeted advertisements (with your consent)
• Provide secure checkout processes

You can control cookies through your browser settings. However, disabling certain cookies may affect your shopping experience on our website.

7. International Data Transfers

As we serve customers globally (excluding some remote areas and parts of Asia), your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

While we sell children’s costumes, our website is not directed at children under 16. We do not knowingly collect personal information from children without verified parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Smiffys Store with your magical costume needs and your personal information. We’re committed to protecting your privacy as we help create your unforgettable dressing-up experiences!