Last Updated: [Insert Date]

Welcome to Smiffys Store! These Terms and Conditions govern your use of our website and services. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Smiffys Store, we’re dedicated to bringing magic and excitement to your celebrations with our high-quality costumes and accessories. These terms are designed to create a transparent, fair, and enjoyable experience for all our customers.

1. Definitions

In these Terms and Conditions:

  • “We”, “Us”, “Our” refers to Smiffys Store, operating from 29 High St, Worcester, GB WR4D 4QR.
  • “You”, “Your” refers to the user or customer of our website.
  • “Products” refers to costumes, accessories, and other items available for purchase on our website.
  • “Website” refers to cheappartywearuk.com.

2. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not attempt to undermine the security or proper functioning of the website
  • Be responsible for maintaining the confidentiality of your account credentials
  • Ensure that any products purchased are used appropriately and safely, especially when concerning children
  • Comply with all applicable laws and regulations regarding the use of costume items, particularly toy weapons

3. Products and Services Description

Smiffys Store specializes in:

  • Adult and Children’s Costumes
  • Masks & Disguises
  • Toy Weapons
  • Wigs and accessories

We strive to ensure that product descriptions, images, and prices are accurate. However, slight variations may occur. If a product does not match its description, you may return it following our Returns Policy.

Some products have age recommendations or safety guidelines which must be followed for responsible use.

4. Ordering and Payment Terms

Placing Orders

When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to refuse or cancel orders at our discretion.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. Your payment information is encrypted and we do not store full credit card details on our servers.

Pricing

All prices are in British Pounds (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

5. Shipping and Delivery

We ship worldwide excluding Asia and some remote areas.

Processing Time

Orders are processed within 1-2 business days.

Shipping Options

  • Standard Shipping: £12.95 via DHL or FedEx. Delivery within 10-15 days after dispatch.
  • Free Shipping: Available on orders over £50 via EMS. Delivery within 15-25 days after dispatch.

Delivery times are estimates and may vary due to factors beyond our control, including customs processing. You are responsible for any import duties or taxes imposed by your country.

6. Returns and Exchanges

We want you to be thrilled with your purchase. Our returns policy is designed to be fair to both you and our business.

Eligibility

You may return or exchange most items within 15 days of receipt, provided they are:

  • In original, unused condition
  • With all tags attached
  • Packaged in the original shipping box or protective wrapping

Non-Returnable Items

Due to hygiene and safety reasons, the following cannot be returned or exchanged:

  • Masks & Disguises (health and hygiene considerations)
  • Wigs (if packaging has been opened or altered)
  • Toy Weapons (safety and compliance reasons)

Return Process

Please contact our customer support at [email protected] within 15 days of delivery to initiate returns. Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.

Refunds

Approved refunds will be processed to the original payment method within 5-10 business days after we receive and inspect returned items.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Smiffys Store or our licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works from any content without our express written permission. The Smiffys brand and associated imagery are trademarks of our business.

8. Liability Limitations

Our liability to you in connection with any product purchased through our website is strictly limited to the purchase price of that product.

We are not responsible for:

  • Any indirect, incidental, or consequential damages
  • Improper use of products contrary to instructions or common sense
  • Delays in delivery beyond our reasonable control
  • Any loss or damage resulting from your failure to comply with these Terms

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence or for fraud.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and protect your personal data.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 29 High St, Worcester, GB WR4D 4QR

Thank you for taking the time to read our Terms and Conditions. We appreciate your trust in Smiffys Store and look forward to helping create your unforgettable moments!

The Smiffys Store Team